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IATA Diploma Courses, Aviation Training, Cargo, Tourism and many more job oriented Trainings…

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International Air Transport Association, Montreal, Canada

IATA is the trade association for the world’s airlines, representing some 265 airlines in 196 countries, representing 88% of total air traffic.

IATA

• IATA’s headquarter is in Montreal, Canada and the executive offices are in Geneva, Switzerland.
• The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 265 airlines or 88% of total air traffic. They support many areas of aviation activity and help formulate industry policy on critical aviation issues.
• IATA is the license provider for Airline, Travel Agency, Air cargo and Hotel Industry and the person can work in the industry with IATA certificate.
• IATA International Certification valid all over the world.
• Exam conducting by India’s National carrier Air India.

IATA Professional Courses

Airline

IATA Airline Cabin Crew

IATA Passenger Ground Services

IATA Airline Marketing

Airport

IATA Airport Ramp Services

IATA Ground Operations

Management

Cargo

IATA/FIATA Cargo

Introductory

IATA/FIATA DGR Cargo

Travel and Tourism

IATA/UFTAA Foundation

IATA/UFTAA Travel & Tourism Consultant

IATA GDS Fares & Ticketing

IATA Airline Cabin Crew–6 Months

About

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers inline with industry regulations. This course is ideal for young professionals looking to get ahead start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight,with the final module of the course giving useful tips for completing the recruitment process.

Course format

• This course requires approximately 45 hours of study, to be complete din 18 months.
• All candidates will be given 2 attempts to successfully complete the final exam.
• To successfully pass the exam, the student must achieve a grade of 60% or higher.
• An IATA Certificate is a warded upon successful completion of the final examination.

What you will learn

Upon completing this course you will have the skills to:

• Understand the cabin crew profession, its origins and current practices
• Identify air craft type sand relevant cabin crew functions
• Manage passenger interactions in a variety of circumstances
• Recall emergency and safety procedures

Key topics

• Introduction to the airline industry and aircraft
• Crew member coordination and communication
• Customer service and managing passenger interactions
• Safety and emergency procedures

IATA Passenger Ground Services – 6 Months

About

Learn what it takes to work at one of the airline industry’s most visible airport positions and obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.

The course is designed to complement the training requirements outlined in the IATA Airport Handling Manual (AHM), the IATA Safety Audit for Ground Operations (ISAGO) and the IATA Passenger Services Conference Resolutions Manual (PSCRM).

What you will learn

• Understand how airlines and airports operate in relation to the provision of passenger services
  • Learn about passenger and baggage check-in & boarding procedures, including passengers with special needs
  • Interpret the respective regulatory requirements related to passenger and baggage transport
  • Understand how computer reservations and departure control systems operate
  • Ensure safe and secure passenger & baggage transport
  • Provide superior customer service in a demanding customer facing environment
  • Learn about the latest technological innovations in passenger services
  • Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel

Key topics

• Introduction to airport & airline operations
  • Computer Reservations (CRS) and Departure Control Systems (DCS) functions
  • Passenger & Baggage check-in procedures (airport & off-site)
  • Conditions of passenger & baggage carriage, boarding procedures and flight close–out messaging
  • Dangerous Goods regulations awareness for passenger service agents
  • Managing passenger interactions

• Aviation security procedures for passenger & baggage transport
  • Enhanced passenger facilitation, latest innovations and career opportunities

IATA Airline Marketing – 6 Months

About

Stay ahead of the competition by understanding and applying sound marketing principles. Available as: Distance Learning course

Duration: 4 Months plus 3 hours for exam What you will learn

Upon completing this course you will have the skills to:

• Interpret and understand your customers’ needs
• Segment your targeted markets
• Exceed your customers’ expectations with product innovation, product quality and efficient distribution
• Develop creative and cost-effective marketing strategies Key topics
• The evolution of technology and its impact in customer engagement and marketing methodologies
• Developing marketing processes & strategies in alignment with organizational objectives
• The current airline business environment and its impact on airline marketing
• Impact of technology on distribution and communication channels: best practices including social media
• Market environment scanning & market research methodologies
• Developing a marketing plan and strategy in a case study approach
• The Marketing Mix (Product, Price, Promotion, Place) and how to satisfy the needs of your target audiences

• How to create value for, and communicate value to, your customers
• Airline alliances and marketing: benefits & drawbacks
• Practical strategies for managing your marketing plan efficiently

IATA/FIATA Cargo Introductory – 6 Months

About

With over 52 million tons of cargo shipped annually, the air cargo industry is the place to be. Prepare yourself to work in the industry with this comprehensive course. You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.

This course is mandated for IATA Cargo Agents in accordance with the IATA Cargo Agency Resolutions.

What you will learn

Upon completing this course you will have the skills to:

• Guide clients on the IATA rules and procedures for air freight shipments
• Arrange air cargo shipments in accordance with IATA rules and procedures
• Apply published rates and charges for air cargo shipments
• Complete air waybills accurately
• Prepare shipments ready for carriage

Key topics

• Operations at cargo agencies, airlines, and freight forwarders
• Air cargo acceptance basic rating principles
• Air waybill completion
• Industry terminology and abbreviations
• IATA geography, TACT, OAG, and other cargo manuals

IATA/FIATA DGR Cargo – 6 Months

About

This training program combines IATA’s trusted IATA Dangerous Goods Regulations (DGR) This unique program can give you a competitive advantage in the cargo industry

What you will learn

Upon completing this course you will have the skills to:

• Apply the IATA Cargo Dangerous Goods Regulations correctly
  • Discern the legal aspects and the responsibility of shippers, agents, and airlines involved in transporting dangerous goods

• Identify and classify individual dangerous goods items
  • Verify goods are properly packed, marked, and labeled
  • Fill in and check the “Shipper’s Declaration for Dangerous Goods“

Key topics

IATA DGR course content

• Contents of the IATA Dangerous Goods Regulations Manual
  • Dangerous goods classes and divisions
  • Identification
  • Packing, marking, labeling and documentation requirements
  • Radioactive materials

IATA Airport Ramp Services – 6 Months

About

The aircraft servicing and ground handling basics you need to start a career on the ramp.

Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp.

Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations.

What you will learn

This course gives you an understanding of:

• The ground operations working environment
• Standard ramp operations terminology
• The departments of an airport and how they work together
• Basic safety and security for efficient operations
• Procedures for key aircraft ground servicing tasks
• IATA Airport Handling Manual and IATA Ground Operations Manual standards

Key topics

• Introduction to the airside environment and airport ramp services
• Aircraft characteristics and turnaround plan
• Cleaning, catering and other services
• Ground service equipment
• Standard operating procedures
• Airside safety

• Ramp security awareness
• Future developments in the sector of ramp services

IATA Ground Operations Management – 6 Months

About

Control and supervise an airline station in a self-handled or outsourced environment. What you will learn

Upon completing this course you will have the skills to:

• Control and supervise an airline station in a self-handled or outsourced environment
• Use Ground Handling and Service Level Agreements (SLAs) to suit your Stations handling needs, reduce costs and provide quality service
• Prevent fraud by being knowledgeable about the current methods that fraudsters use to dilute airline revenues
• Implement a Safety and Security Station Management System according to industry standards and recommended practices
• Motivate staff and effectively monitor their performance
• Use and work with the latest edition of the IATA Airport Handling Manual (AHM) which is included in the course price.

Key topics

• The importance of Operational and Occupational Health and Safety training
• Managing risk and the components of Emergency Response Plans (ERPs)
• The use of SGHA contracts and Service Level Agreements
• Operational standards in the IATA Airport Handling Manual (AHM)
• The latest trends in passenger/baggage handling and catering

IATA/UFTAA Foundation in Travel and Tourism – 6 Months

About

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.

What you will learn

After completing this course you will be able to:

• Advise customers on passport and visa requirements, as well as on travel insurance options
• Promote services and facilities available to airline passengers during their travel
• Interpret standard industry codes to plan and reserve travel itineraries
• Sell rail travel, car rental, hotel accommodation, cruises and pre–packaged tour products
• Provide good customer service and retain customer loyalty
• Use the Global Distribution System to make and maintain reservations and issue travel documents

Key topics

• The travel and tourism industry and the working environment for travel professionals
• Geography and industry codes
• Travel documents and the airline passenger experience
• Air transport products and services
• Rail, hotel, car rental, cruise and tour products
• Customer service principles
• Airfares and ticketing
• The Amadeus system functionality

IATA/UFTAA Travel & Tourism Consultant – 6 Months

About

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations.

What you will learn

Upon completing this course you will have the skills to:

• Identify and provide advice on popular destination countries
• Advise on modes of transportation, accommodation, and tour products
• Apply IATA resolutions to your travel business and activities
• Prospect new and existing customers and counter sales objections
• Construct complex itineraries and manage changes to ticketed journeys

Key topics

• Destinations
• Selling techniques and social media marketing
• Fare construction and ticket exchanges/reissuance
• Travel industry laws and regulations
• Niche products including tour customization, luxury and group travel options
• Accommodation products other than hotels

IATA GDS Fares & Ticketing – 1 Month

About

Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.

What you will learn

Upon completing this course you will have the skills to:

• Analyze GDS displays relevant to mileage system pricing
• Identify and price different journey types
• Read, interpret, and apply fare rules
• Check minimum-fare rules in pricing itineraries
• Use GDS to issue tickets for manually-priced reservations

Key topics

• Introduction to mileage based air fares, analyzing itineraries and retrieving fares from a GDS
• Pricing one-way and circle trip practice exercises
• Limitations on indirect travel, side trips and surface sectors
• Backhauls, circle trips, journeys in different classes of service and alternative fare break points
• Lowest combinations, round–the–world journeys and minimum checks

So, do you think there is a bright career and future in travel ???

Absolutely!!!!